Everything is a process and every process can be optimized
We recommend a comprehensive, team-based approach gathering input for the major stakeholders across the cross-functional process.
“As Is” Process
A narrow business process flow that that can often decrease efficiency resulting in too many steps and poor quality product. This is an example of an “As Is” Process Flow. Note the complexity, how many departments are involved, the number of steps, etc.
The message: simplify and execute a short, more efficient list to maximize your resources.
“To Be” Process
Here’s a list of “Trigger Verbs” – action oriented verbs that will help ask the right questions to identify improvement opportunities. By applying these opportunities the new “To Be” process will be developed.
Eliminate, Substitute, Standardized, Change Frequency, Simplify, Change Sequence, Reduce, Change Timing, Combine, Bring Inside, Automate, Outsource, Accelerate, Centralize, Defer, Decentralize, Do in Parallel, Reduce the Quality, Apply Lean, Apply Six Sigma, Apply Process Redesign, Value Non-Value Activity Analysis and Cost of Poor Quality best practices.
Here’s a typical timeline to complete a process improvement project for a single process:
This can change based on the process scope, complexity and level of detailed required.