Energy & Utilities Analysis

Utilities and energy-dependent businesses have unique opportunities and challenges. Complex relationships commonly exist between governance and regulatory requirements, capital investment needs, funding and, at times, competing goals (e.g. cost reduction vs. environmental stewardship).

The intersection of competitive pressures and increased costs can be particularly difficult. Many public institutions are facing direct and indirect comparison against private entities that play by different rules. Incumbent service providers must continuously improve customer service with fewer resources. In short, virtually all organizations have a compelling need to operate smarter and faster, while simultaneously balancing political constraints and public perception issues.

Because of these and other challenges, identification and management of risk across the enterprise has received heightened focus. Cyber security, safety and physical security, financial controls, and project management standards are more stringent than ever. The speed and unpredictability of social media makes the operating environment less forgiving. The various administrative and operating “hiccups” that seemed normal in the past are increasingly scrutinized. Responses such as “we didn’t know” or “we didn’t think of that” to adverse events are less tolerated.

Experience on Demand’s professionals have extensive management and technical experience in helping governmental entities, utilities, and related public service organizations improve and protect their performance. Our services generally fall under the following categories.

Risk Management

We have deep expertise in assisting utilities and energy companies with the design and implementation of formal risk management programs, including governance protocols, policies, procedures, analytics, metrics, and reports.

Resource Planning and Contracting

Our consultants have assisted multiple utilities in analyzing the cost and risk tradeoffs of long-term resource development and contracting options using customized economic models that accurately reflect the operational and economics behavior of resource portfolios.

Demand Forecasting, Pricing and Rate Design

We have extensive experience in developing cost of service models and analyzing customer pricing as part of rate design.  This includes careful examination of fixed costs and variable costs across the utility enterprise to develop appropriate and defendable rate structures.  We also have capabilities to assist utility clients with the design of innovative pricing programs in response to customer interest in renewable energy, distributed generation, and demand-side management.

Finance, Economics, and Risk Management

Our consultants have deep expertise in conducting economic analysis and producing financial projections consistent with applicable accounting standards. We place special emphasis on identifying and exploring the risks and uncertainties contained in forecasts. We apply advanced financial modeling and analysis tools to create greater insight into the numbers.

Strategic Planning and Stakeholder Engagement

We are experts in designing and executing strategic planning processes, including development and administration of surveys and town hall meetings to engage stakeholders. The plans we help our clients develop are clear, actionable, and endorsed.

Process Improvement

We have assisted a broad range of public service and related organizations assess their internal processes, and identify ways to improve quality, speed, and efficiency.


We offer seasoned experts in information technology strategy and offer hands-on implementation assistance. We understand the tradeoffs between system choices, and provide unbiased recommendations

Program and Project Management

We are experts in program and project management, assisting our clients with the application of leading practices, including Project Management Institute (PMI) standards. We commonly serve in program management advisory roles, providing oversight and coordination of multiple interrelated workstreams.


We offer several introductory and advanced courses on subjects such as project management, communication skills, business analytics, and supply chain management.

For more information, contact:
Glen Justis at (970) 589-6702 and