HIGH PERFORMANCE CULTURE

 

 

Unfortunately, great strategies can be destroyed by poor cultures.  The famous management guru, Peter Drucker, stated that “Culture eats strategy for breakfast.”  Business leaders have found, usually too late, that the pre-existing culture of a company that doesn’t match a new strategy, can stop a well-articulated strategy in its tracks.  At a minimum, culture will constrain the effectiveness of your strategy. 

So, what is this phenomenon that lurks inside your company?  Culture is the personality of a company.  It touches everything!  The culture of any company is simply the established pattern of doing things.  Culture includes the shared beliefs, norms, and values within an organization.  It is what determines the attitude and the behavior of any employee in a given situation.  No matter how good your strategy is, when it comes down to it, how your people go about the execution of their responsibilities every day makes the difference.

Experience on Demand is a great resource for companies who want to build a strong culture that is in alignment with your strategy.  Our first step considers the big picture by conducting a Cultural Assessment Survey to determine whether your culture and strategy are in alignment.  We then help you ensure your core values are defined and clearly understood.  Finally, we work with you to develop the behaviors that support the core values.

Once your core values and supportive behaviors are established, we evaluate the effectiveness of your day-to-day operation through an Employee Engagement Survey.  From the results of the survey, we assist you in taking a hard look at your procedures, how you communicate, how your decision-making process works, and how conflict is handled.  The survey forces you to look in the mirror to consider the quality of day-to-day management and leadership, the effectiveness of your compensation and benefit plans, as well as how employees relate to each other.  

Building a strong company culture that is in complete alignment with your strategy is one of the most rewarding undertakings your company can tackle.  A great culture attracts the best workers, increases overall retention, improves performance, lowers cost, and most importantly, ensures your strategy will propel you into the future.

If you are interested in exploring how Experience on Demand can assist you in improving or if need be, radically changing your culture, then contact David Giffin by calling (314) 277-2217 or email him at david.giffin@experience-on-demand.com