Does IT seem like a black box where you spend money without quantifiable results? Do you have trouble understanding the language IT speaks to you? If so, you need to run IT like a business.
What does IT like a business mean?
All areas of business have their own special language, but a business should share a common language. All areas of business need to work in alignment with corporate goals. For IT, that means providing support, tools, and solutions to help all areas of the business. It also requires accountability to the business.
How is running IT like a business different?
IT is held accountable to goals and objectives
IT metrics are business focused, not technology focused
IT projects are co-sponsored by the business
How can EOD help?
We establish appropriate metrics for you and the IT team
We establish goals that are aligned with the business goals
We establish business appropriate metrics
We coach IT leaders to work with the business