by Experience on Demand | Sep 10, 2020 | Newsletter
Do you know your company’s Net Promoter Score (NPS)? More important, do you know why this is important for your business? The NPS is a simple, single survey question to help quantify customer loyalty and their willingness to recommend your company. It also...
by Experience on Demand | Sep 10, 2020 | Newsletter
In talking to Business Owners, how many times have you heard this phrase? “It’s lonely at the top.” Having been around small, medium sized family and closely held businesses our whole business careers spanning almost 50 years – we...
by Experience on Demand | Jul 10, 2020 | Newsletter
First, let us start by saying “VALUE IS IN THE EYE OF THE BEHOLDER”. I wish that was my phrase but somebody said it way before my time. However, this phrase could not be more true than in the transaction world (of Mergers & Acquisitions, real estate etc.). In my...
by Experience on Demand | May 19, 2020 | Newsletter
By Barry Worth, Partner “Your destiny is by choice and not by chance” So, what do you think? Is our business reopening going to be business as usual or are we going to go through a 21st century Industrial and Consumer Revolution? For those of you that think the...
by Experience on Demand | Apr 6, 2020 | Newsletter
By Barry Worth, Partner These are hard times for everyone. I’m sure everyone is on overload with all the articles, emails and other communications regarding COVID-19. When I wrote my last article this past summer that appeared in our firm’s newsletter and posted on...
