By, Sarah Dubberke


Experience on Demand is partnering with Kim Rochetti of Strategic Operating Systems (SOS) to offer targeted training solutions.

Most employers are acutely aware of existing skill gaps in the labor force, both hard skills and soft skills. Employers report that the skill gap is making it difficult to find the right talent, especially in the current labor market. With virtually no unemployment, the cost of turnover is only getting worse as qualified candidates become harder to find.   If you have the talent already, it is extremely important to keep them.

One of the most important ways to attract and retain top talent is to create a culture of continuous growth.  Firms demonstrate that they value their employees by ensuring they have the skills they need to be successful on the job.

But, what is the ROI of training?  It is probably higher than you would think, and that applies to all levels of the organization.

Why train executives?
Leaders need the skills for leadership agility, driving innovation, identifying growth opportunities and equipping your organization for the challenges and      opportunities of the 21st-century. Kellogg School of Management

Why train middle management?
Wharton University researcher Ethan Mollick found that middle managers account for 22.3% of the variation in company revenue.
 “When middle managers are neglected, high-performers leave their jobs.”  Bruce Tulgan, Author of The 27 Challenges Managers Face

Why train contributors?
Where do you find the perfect manager?  Who better knows your business than those already working it?  People Management
A Startling 98% Of Managers Feel Managers Need More Training.  Forbes

The Middle Management Training Gap

A training gap also exists, especially in middle management.  Middle Managers are often promoted into positions in which they lack the skills they need to be successful.  Soft skills, like communication, leadership, project management, and team building are expected, but not necessarily present. This can have dire consequences:  Middle managers play a key role in connecting organizational strategy to operations.  Without trained middle managers, the firm will fail to achieve the operational reality needed to reach their goals.

The most effective training is created to be aligned with a company’s existing goals. Then it is determined how training can help them reach those goals.  That’s why targeted training is so important. Targeted training starts with an assessment which identifies the missing skills needed to achieve goals. From there, a training partner can present just what is needed, helping to maximize the training budget.  Additionally, the best training partners can pack classes that maximize learning efficiency; accelerated classes that include exercises and take-away tools.  Follow-up with participants and helping them use the tools will ensure that the learning has “stuck”.

Is your organization undergoing change?  This is the most important time to have a well-trained staff. Employees that are equipped with skills needed for change are much more likely to be engaged.  A 2017 McKinsey survey found only 3% of transformations were successful when line managers and frontline employees weren’t actively involved. Again, this means that training is important at all levels of an organization.

Now, imagine your company with all of your employees performing at higher levels;  your staff is more engaged, collaboration is easier and you are seeing the positive results in the bottom line. Would you like to help your employees go from good to great? Contact Sarah Dubberke at 314-630-3375 or via email at   or Kim Rochetti at 314-740-1363 or via email at to get started in accomplishing your training goals.